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title: Web pour végétariens

Imagine sitting down in a restaurant only to have the waiter immediately bring you a steak. But you’re a vegetarian. You ask if they offer something you can eat and they politely reply Oh I’m sorry, meat is a requirement. Why don’t you just eat meat? It’s easy! You’re really missing out on some tasty food. No waiter who actually cares about your experience would do that.

And yet we—as an industry—don’t seem to have any problem telling someone they need to change their browser to accommodate us. That’s just wrong. Our work is meaningless without users. We should be bending over backwards to attract and retain them. This is customer service 101.

*Where Do We Go From Here?* (cache)

Intéressante comparaison si ce n’est que le végétarisme est un choix éclairé bien souvent militant et non une potentielle ignorance d’alternatives comme peut l’être un choix de navigateur. Cela n’enlève rien à la pertinence du propos cela dit.