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  12. <title>Google Gmail purchase history can't be deleted (archive) — David Larlet</title>
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  437. <h1>
  438. <span><a id="jumper" href="#jumpto" title="Un peu perdu ?">?</a></span>
  439. Google Gmail purchase history can't be deleted (archive)
  440. <time>Pour la pérennité des contenus liés. Non-indexé, retrait sur simple email.</time>
  441. </h1>
  442. <section>
  443. <article>
  444. <h3><a href="https://www.cnbc.com/2019/07/05/google-gmail-purchase-history-cant-be-deleted.html">Source originale du contenu</a></h3>
  445. <p>Google and other tech companies have been under fire recently for a variety of issues, including failing to protect <a href="https://www.cnbc.com/2018/10/08/google-bug-exposed-the-information-of-up-to-500000-users.html" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">user data</a>, <a href="https://www.cnbc.com/2018/12/11/google-ceo-sundar-pichai-testifies-before-congress-on-bias-privacy.html" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">failing to disclose</a> how data is collected and used and <a href="https://www.cnbc.com/2019/06/17/google-ceo-sundar-pichai-youtube-is-too-big-to-fix.html" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">failing to police the content</a> posted to their services.</p>
  446. <p>Companies such as Google have embedded themselves in our lives with useful services including Gmail, Google Maps and Google Search, as well as smart products such as the Google Assistant which can answer our questions on a whim. The benefits of these tools come at the cost of our privacy, however, because while Google says that privacy should not be a "<a href="https://www.cnbc.com/2019/05/08/google-ceo-says-privacy-cannot-be-a-luxury-good.html" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">luxury good</a>, " it's still going to great lengths to collect as much detail as possible about its users and making it more difficult than necessary for users to track what's collected about them and delete it.</p>
  447. <p>Here's the latest case in point.</p>
  448. <p>In May, I wrote up something weird I spotted on <a href="/quotes/?symbol=GOOGL" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">Google</a>'s account management page. I noticed that Google uses Gmail to store a list of <a href="https://www.cnbc.com/2019/05/17/google-gmail-tracks-purchase-history-how-to-delete-it.html" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">everything you've purchased</a>, if you used Gmail or your Gmail address in any part of the transaction.</p>
  449. <p>If you have a confirmation for a prescription you picked up at a pharmacy that went into your Gmail account, Google logs it. If you have a receipt from Macy's, Google keeps it. If you bought food for delivery and the receipt went to your Gmail, Google stores that, too.</p>
  450. <p>You get the idea, and you can see your own purchase history by going to <a href="https://myaccount.google.com/purchases" alt="" class="" rel="" target="" title="" role="" tabindex="" data-type="" aria-label="">Google's Purchases page</a>.</p>
  451. <p>Google says it does this so you can use Google Assistant to track packages or reorder things, even if that's not an option for some purchases that aren't mailed or wouldn't be reordered, like something you bought a store.</p>
  452. <p>At the time of my original story, Google said users can delete everything by tapping into a purchase and removing the Gmail. It seemed to work if you did this for each purchase, one by one. This isn't easy — for years worth of purchases, this would take hours or even days of time.</p>
  453. <p>So, since Google doesn't let you bulk-delete this purchases list, I decided to delete everything in my Gmail inbox. That meant removing every last message I've sent or received since I opened my Gmail account more than a decade ago.</p>
  454. <p>Despite Google's assurances, it didn't work.</p>
  455. <h2 class="ArticleBody-subtitle">Like a horror movie villain that just won't die</h2>
  456. <p>On Friday, three weeks after I deleted every Gmail, I checked my purchases list.</p>
  457. <p>I still see receipts for things I bought years ago. Prescriptions, food deliveries, books I bought on Amazon, music I purchased from iTunes, a subscription to Xbox Live I bought from Microsoft -- it's all there.</p>
  458. <p>Google continues to show me purchases I've made recently, too.</p>
  459. <p>I can't delete anything and I can't turn it off.</p>
  460. <p>When I click on an individual purchase and try to remove it — it says I can do this by deleting the email, after all — it just redirects to my inbox and not to the original email message for me to delete, since that email no longer exists.</p>
  461. <p>So Google is caching or saving this private information somewhere else that isn't just tied to my Gmail account.</p>
  462. <p>When I wrote my original story, a Google spokesperson insisted this list is only for my use, and said the company views it as a convenience. Later, the company followed up to say this data is used to "help you get things done, like track a package or reorder food."</p>
  463. <p>But it's a convenience I never asked for, and the fact that Google compiles and stores this information regardless of what I say or do is a bit creepy.</p>
  464. <p>But it shows once again how tech companies often treat user privacy as a low-priority afterthought and will only make changes if user outrage forces their hand.</p>
  465. <p> "We appreciate the report about the functioning of the Google Purchases page and we are looking into it," a Google spokesperson told CNBC. "As a reminder, the purchases page is a way for you to look at your purchases: we don't use any information from your Gmail messages to serve you ads, and that includes the email receipts and confirmations shown on the Purchases page."</p>
  466. </article>
  467. </section>
  468. <nav id="jumpto">
  469. <p>
  470. <a href="/david/blog/">Accueil du blog</a> |
  471. <a href="https://www.cnbc.com/2019/07/05/google-gmail-purchase-history-cant-be-deleted.html">Source originale</a> |
  472. <a href="/david/stream/2019/">Accueil du flux</a>
  473. </p>
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  475. <footer>
  476. <div>
  477. <img src="/static/david/david-larlet-avatar.jpg" loading="lazy" class="avatar" width="200" height="200">
  478. <p>
  479. Bonjour/Hi!
  480. Je suis <a href="/david/" title="Profil public">David&nbsp;Larlet</a>, je vis actuellement à Montréal et j’alimente cet espace depuis 15 ans. <br>
  481. Si tu as apprécié cette lecture, n’hésite pas à poursuivre ton exploration. Par exemple via les <a href="/david/blog/" title="Expériences bienveillantes">réflexions bimestrielles</a>, la <a href="/david/stream/2019/" title="Pensées (dés)articulées">veille hebdomadaire</a> ou en t’abonnant au <a href="/david/log/" title="S’abonner aux publications via RSS">flux RSS</a> (<a href="/david/blog/2019/flux-rss/" title="Tiens c’est quoi un flux RSS ?">so 2005</a>).
  482. </p>
  483. <p>
  484. Je m’intéresse à la place que je peux avoir dans ce monde. En tant qu’humain, en tant que membre d’une famille et en tant qu’associé d’une coopérative. De temps en temps, je fais aussi des <a href="https://github.com/davidbgk" title="Principalement sur Github mais aussi ailleurs">trucs techniques</a>. Et encore plus rarement, <a href="/david/talks/" title="En ce moment je laisse plutôt la place aux autres">j’en parle</a>.
  485. </p>
  486. <p>
  487. Voici quelques articles choisis :
  488. <a href="/david/blog/2019/faire-equipe/" title="Accéder à l’article complet">Faire équipe</a>,
  489. <a href="/david/blog/2018/bivouac-automnal/" title="Accéder à l’article complet">Bivouac automnal</a>,
  490. <a href="/david/blog/2018/commodite-effondrement/" title="Accéder à l’article complet">Commodité et effondrement</a>,
  491. <a href="/david/blog/2017/donnees-communs/" title="Accéder à l’article complet">Des données aux communs</a>,
  492. <a href="/david/blog/2016/accompagner-enfant/" title="Accéder à l’article complet">Accompagner un enfant</a>,
  493. <a href="/david/blog/2016/senior-developer/" title="Accéder à l’article complet">Senior developer</a>,
  494. <a href="/david/blog/2016/illusion-sociale/" title="Accéder à l’article complet">L’illusion sociale</a>,
  495. <a href="/david/blog/2016/instantane-scopyleft/" title="Accéder à l’article complet">Instantané Scopyleft</a>,
  496. <a href="/david/blog/2016/enseigner-web/" title="Accéder à l’article complet">Enseigner le Web</a>,
  497. <a href="/david/blog/2016/simplicite-defaut/" title="Accéder à l’article complet">Simplicité par défaut</a>,
  498. <a href="/david/blog/2016/minimalisme-esthetique/" title="Accéder à l’article complet">Minimalisme et esthétique</a>,
  499. <a href="/david/blog/2014/un-web-omni-present/" title="Accéder à l’article complet">Un web omni-présent</a>,
  500. <a href="/david/blog/2014/manifeste-developpeur/" title="Accéder à l’article complet">Manifeste de développeur</a>,
  501. <a href="/david/blog/2013/confort-convivialite/" title="Accéder à l’article complet">Confort et convivialité</a>,
  502. <a href="/david/blog/2013/testament-numerique/" title="Accéder à l’article complet">Testament numérique</a>,
  503. et <a href="/david/blog/" title="Accéder aux archives">bien d’autres…</a>
  504. </p>
  505. <p>
  506. On peut <a href="mailto:david%40larlet.fr" title="Envoyer un courriel">échanger par courriel</a>. Si éventuellement tu souhaites que l’on travaille ensemble, tu devrais commencer par consulter le <a href="http://larlet.com">profil dédié à mon activité professionnelle</a> et/ou contacter directement <a href="http://scopyleft.fr/">scopyleft</a>, la <abbr title="Société coopérative et participative">SCOP</abbr> dont je fais partie depuis six ans. Je recommande au préalable de lire <a href="/david/blog/2018/cout-site/" title="Attention ce qui va suivre peut vous choquer">combien coûte un site</a> et pourquoi je suis plutôt favorable à une <a href="/david/pro/devis/" title="Discutons-en !">non-demande de devis</a>.
  507. </p>
  508. <p>
  509. Je ne traque pas ta navigation mais mon
  510. <abbr title="Alwaysdata, 62 rue Tiquetonne 75002 Paris, +33.184162340">hébergeur</abbr>
  511. conserve des logs d’accès.
  512. </p>
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