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A place to cache linked articles (think custom and personal wayback machine)
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larlet-fr-david-cache/cache/0b96c949ec0089286a634baa968.../index.html

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  3. <html lang=fr>

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  12. <title>No Reply Addresses (archive) — David Larlet</title>

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  452.   }

  453. </style>

  454. 

  455. <h1>

  456.   <span><a id="jumper" href="#jumpto" title="Un peu perdu ?">?</a></span>

  457.   No Reply Addresses (archive)

  458.   <time>Pour la pérennité des contenus liés. Non-indexé, retrait sur simple email.</time>

  459. </h1>

  460. <section>

  461.   <article>

  462.     <h3><a href="https://m.signalvnoise.com/no-reply-addresses/">Source originale du contenu</a></h3>

  463.     <p>Go check your inbox right now. I guarantee you’ve got a few emails from a “noreply@myapp.com”. A quick search through mine yielded 28 different no-reply emails from 28 different companies. It’s not limited to only big companies either. Tiny startups use them to send out their newsletters, invites, notifications, etc.</p>

  464. 

  465. <p>When I get an email from a no-reply address, I know that company doesn’t want to hear from me. They’re telling me that while I need to read this email, they won’t be reading any replies that I want to send them about it. They can consume my time but they won’t spare any of their time for me.</p>

  466. 

  467. <p><strong>In short, they don’t care.</strong></p>

  468. 

  469. <p>Sometimes it’s unintentional. A new startup sees that other businesses are doing it so they do. Sometimes it’s intentional because a company doesn’t want to get bombarded by auto-responders about being out of the office. And sometimes it’s justifiable. If your app sends out email notifications for certain actions, like checking off a to-do or sending a message, then I can understand the use of a no-reply email address.</p>

  470. 

  471. <p><strong>But overall, stay far, far away from them.</strong></p>

  472. 

  473. <p>You want your customers to be talking to you. You want them sharing ideas and experiences with you. Instead of a no-reply, set it to your support email address. Make sure someone will see any replies that a customer sends. Sure, you’re going to get lots of auto-responders. That’s why your email app has filter and rules you can set up.</p>

  474. 

  475. <p>Embrace the idea of a yes-reply email address. It’ll keep that communication lane open between you and your customer. It’ll make customers realize that you do value their time and will give them some of yours if they want it.</p>

  476. 

  477. <p>Your goal should be to talk more with your customers. Switching your no-reply addresses over will be a great first step towards it.</p>

  478.   </article>

  479. </section>

  480. 

  481. 

  482. <nav id="jumpto">

  483.   <p>

  484.     <a href="/david/blog/">Accueil du blog</a> |

  485.     <a href="https://m.signalvnoise.com/no-reply-addresses/">Source originale</a> |

  486.     <a href="/david/stream/2019/">Accueil du flux</a>

  487.   </p>

  488. </nav>

  489. 

  490. <footer>

  491.   <div>

  492.     <img src="/static/david/david-larlet-avatar.jpg" loading="lazy" class="avatar" width="200" height="200">

  493.     <p>

  494.       Bonjour/Hi!

  495.       Je suis <a href="/david/" title="Profil public">David&nbsp;Larlet</a>, je vis actuellement à Montréal et j’alimente cet espace depuis 15 ans. <br>

  496.       Si tu as apprécié cette lecture, n’hésite pas à poursuivre ton exploration. Par exemple via les <a href="/david/blog/" title="Expériences bienveillantes">réflexions bimestrielles</a>, la <a href="/david/stream/2019/" title="Pensées (dés)articulées">veille hebdomadaire</a> ou en t’abonnant au <a href="/david/log/" title="S’abonner aux publications via RSS">flux RSS</a> (<a href="/david/blog/2019/flux-rss/" title="Tiens c’est quoi un flux RSS ?">so 2005</a>).

  497.     </p>

  498.     <p>

  499.       Je m’intéresse à la place que je peux avoir dans ce monde. En tant qu’humain, en tant que membre d’une famille et en tant qu’associé d’une coopérative. De temps en temps, je fais aussi des <a href="https://github.com/davidbgk" title="Principalement sur Github mais aussi ailleurs">trucs techniques</a>. Et encore plus rarement, <a href="/david/talks/" title="En ce moment je laisse plutôt la place aux autres">j’en parle</a>.

  500.     </p>

  501.     

  502.     <p>

  503.       Voici quelques articles choisis :

  504.       <a href="/david/blog/2019/faire-equipe/" title="Accéder à l’article complet">Faire équipe</a>,

  505.       <a href="/david/blog/2018/bivouac-automnal/" title="Accéder à l’article complet">Bivouac automnal</a>,

  506.       <a href="/david/blog/2018/commodite-effondrement/" title="Accéder à l’article complet">Commodité et effondrement</a>,

  507.       <a href="/david/blog/2017/donnees-communs/" title="Accéder à l’article complet">Des données aux communs</a>,

  508.       <a href="/david/blog/2016/accompagner-enfant/" title="Accéder à l’article complet">Accompagner un enfant</a>,

  509.       <a href="/david/blog/2016/senior-developer/" title="Accéder à l’article complet">Senior developer</a>,

  510.       <a href="/david/blog/2016/illusion-sociale/" title="Accéder à l’article complet">L’illusion sociale</a>,

  511.       <a href="/david/blog/2016/instantane-scopyleft/" title="Accéder à l’article complet">Instantané Scopyleft</a>,

  512.       <a href="/david/blog/2016/enseigner-web/" title="Accéder à l’article complet">Enseigner le Web</a>,

  513.       <a href="/david/blog/2016/simplicite-defaut/" title="Accéder à l’article complet">Simplicité par défaut</a>,

  514.       <a href="/david/blog/2016/minimalisme-esthetique/" title="Accéder à l’article complet">Minimalisme et esthétique</a>,

  515.       <a href="/david/blog/2014/un-web-omni-present/" title="Accéder à l’article complet">Un web omni-présent</a>,

  516.       <a href="/david/blog/2014/manifeste-developpeur/" title="Accéder à l’article complet">Manifeste de développeur</a>,

  517.       <a href="/david/blog/2013/confort-convivialite/" title="Accéder à l’article complet">Confort et convivialité</a>,

  518.       <a href="/david/blog/2013/testament-numerique/" title="Accéder à l’article complet">Testament numérique</a>,

  519.       et <a href="/david/blog/" title="Accéder aux archives">bien d’autres…</a>

  520.     </p>

  521.     <p>

  522.       On peut <a href="mailto:david%40larlet.fr" title="Envoyer un courriel">échanger par courriel</a>. Si éventuellement tu souhaites que l’on travaille ensemble, tu devrais commencer par consulter le <a href="http://larlet.com">profil dédié à mon activité professionnelle</a> et/ou contacter directement <a href="http://scopyleft.fr/">scopyleft</a>, la <abbr title="Société coopérative et participative">SCOP</abbr> dont je fais partie depuis six ans. Je recommande au préalable de lire <a href="/david/blog/2018/cout-site/" title="Attention ce qui va suivre peut vous choquer">combien coûte un site</a> et pourquoi je suis plutôt favorable à une <a href="/david/pro/devis/" title="Discutons-en !">non-demande de devis</a>.

  523.     </p>

  524.     <p>

  525.       Je ne traque pas ta navigation mais mon

  526.       <abbr title="Alwaysdata, 62 rue Tiquetonne 75002 Paris, +33.184162340">hébergeur</abbr>

  527.       conserve des logs d’accès.

  528.     </p>

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